For support, privacy questions, and partnership conversations.

Use this route if you need help with your fit record, QR access, permissions, exports, onboarding, privacy, or account questions. It is the cleanest public path while launch processes are still being refined.

If you are reporting an issue, include the page you were using and what you expected to happen. That context helps the team verify customer-facing problems much faster.

Brands and ateliers can use the same route for partner conversations, operator access interest, or launch coordination. Requests enter a reviewed queue so onboarding remains deliberate and high-trust.

If you are writing on behalf of an organization, include your role, company name, and intended use case. That makes follow-up more precise.